Top priorities for health plans revolve around improved quality, better cost management, more accurate health data documentation, and a better consumer experience. All of these rely on premium member engagement: when members engage, everyone wins. It improves their health and satisfaction, as well as plans’ quality ratings and long-term sustainability.

But to effectively influence member behavior, plans must target the right member with the right message at the right time—an increasingly difficult task amid an oversaturated communications landscape. And without a central location to manage campaigns and view member gaps across the population, disorganization can lead to multiple outreaches and result in member abrasion.

Read our brochure and learn how our Engagement solutions:

• Drive member action and improve health outcomes
• Optimize member identification and outreach
• Break down barriers to engagement
• Create personalized two-way conversations
• Enable multichannel, intelligent interventions