With the end of 2024 fast approaching, the final push to close member care gaps has started. The Annual Election Period (AEP) for Medicare Advantage (MA) plans begins in October, with preparations to retain and enroll new members as the Annual Notice of Change (ANOC) informs them of cost and coverage adjustments. Now is the time for plans to revisit their member engagement strategies to help ensure retention during the open enrollment period.

Attend our webinar as we discuss how proactive, multi-channel approaches to member engagement can significantly improve gap closure, member satisfaction, and plan growth. Join us as we review strategies to:

• Proactively identify members in need of outreach
• Communicate using an omnichannel, multimedia-driven approach
• Ensure awareness of upcoming plan changes
• Garner feedback on interactions with the plan and its providers