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Navigating new frontiers in member engagement

Author Leah Dewey

As Medicaid redetermination continues and health inequities persist, personalized, technology-driven strategies are enabling health plans to transform member engagement in the healthcare landscape. To effectively navigate these new frontiers in healthcare requires a partner that is committed to greater value, innovation, and partnership.

Watch our recent video from the 2024 Cotiviti Client Conference (CCC24) as we explain how Cotiviti helps our customers:

  • Address hard-to-reach populations: Learn how effective messaging and timely outreach can empower members to make informed health decisions.
  • Prevent disenrollment: Discover how Cotiviti stood up a national campaign to prevent Medicaid disenrollment in just 12 days, delivering critical messages swiftly and effectively.
  • Drive health equity and whole-person care: Realize the importance of capturing non-claim information such as social determinants of health, improving health equity initiatives and whole-person care with secure digital outreaches and interventions.

About the Author

Leah Dewey is an experienced leader in population health, clinical strategy, product development, and value-based outcomes. As vice president of clinical and consumer engagement operations, she drives product value for Cotiviti’s Consumer Engagement and Population Health solutions. Leah is focused on improving healthcare outcomes by leveraging data and insights to drive closure in care gaps, improve consumer quality, and move population health across various cohorts and cultures.

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