In this on-demand webinar, Cotiviti payment leaders will explain how to optimize your COB process to account for variable member life events to help ensure proper COB determinations by:
- Looking beyond claims to see the whole member experience
- Performing focused and intentional member selection
- Using predictive analytics and expert experience to address complex billing scenarios
- Integrating prospective and retrospective payment integrity processes
By designing a COB process predicated on the lifecycle of your members, rather than just claims, you can address and resolve payment issues earlier—often before claims are received or paid.