COB in context: Considering the member lifecycle
Break out of hyper-focusing on the claim payment lifecycle and analyze claims within the context of the human experience to optimize your coordination of benefits processes.
While there is no simple, single solution to simplifying coordination of benefits to improve payment integrity, designing a robust COB process that considers the entire member experience is a significant step forward.
Our infographic helps health plans break out of hyper-focusing on the claim payment lifecycle and instead analyze claims within the context of the human experience.