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Navigating new frontiers in quality improvement

Author Branka Sustic

As healthcare evolves, the complexity of quality improvement programs such as HEDIS® and Star Ratings becomes more pronounced. To effectively navigate these new frontiers in healthcare requires a partner that is committed to greater value, innovation, and partnership.

Watch our recent video from the 2024 Cotiviti Client Conference (CCC24) as we explain how Cotiviti helps our customers:

  • Understand the evolving landscape: Learn how quality improvement has transcended the annual National Committee for Quality Assurance (NCQA) and Centers for Medicare & Medicaid Services (CMS) submission process to become a daily, integral part of health plan operations.
  • Leverage collaborative expertise: Discover the importance of working closely with governing bodies like NCQA as well as health plan auditors to set clear directions and improve outcomes.
  • Drive preventative care: Learn the impact of preventative care, from regular health reminders to early detection of conditions like breast cancer, underscoring the difference proactive care can make in the lives of members and their families.

Don't miss this opportunity to learn how to navigate the new frontiers of healthcare quality to close more care gaps for your members and improve health outcomes.

About the Author

Overseeing Cotiviti’s Risk Adjustment and Quality and Stars solutions, Branka provides leadership in product and business development, client program management, and strategy to assist health plans in meeting their quality goals, optimization of revenue, and risk mitigation. A leader with more than 20 years of healthcare experience, she is known for creating and establishing operational and support plans leading to increased client satisfaction and performance.

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