The quality improvement landscape has grown much more complex and touches a wider number of health plan functions than ever before. Quality measurement and reporting have evolved from an annual routine into a year-round strategic initiative as payers use quality data to drive performance improvement initiatives across their organizations.
To determine how organizational shifts might be affecting their strategy and planning, Cotiviti conducted a survey of health plan quality departments. In our white paper, we summarize the results and offer insights gleaned from both Cotiviti and health plan experts.
