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National health plan deploys Eliza for secure digital engagement with members

Learn how one national health plan deployed Eliza to launch an innovative campaign with secure digital-linked text messages, IVR outreach, and email to reach members with diverse care needs.

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In an increasingly competitive environment, health plans must balance enhancing quality, maintaining compliance, controlling costs, boosting revenue, and improving consumer experience. Key to this is strong member engagement, which leads to better outcomes and satisfaction.

Read our case study and learn how one national health plan deployed Eliza to launch an innovative campaign with secure digital-linked text messages, interactive voice response (IVR) outreach, and email to improve qualtiy compliance.

You'll learn how Eliza:

  • Delivers a seamless digital experience
  • Helps ensure the security of health information
  • Enhances reach rates
  • Facilitates secure communication through accessible web-based links