eBook: Setting up for coordination of benefits (COB) success

A robust coordination of benefits (COB) program can be one of the most difficult elements for health plans to achieve in creating a stronger payment integrity strategy. As rising healthcare costs, increasing medical loss ratios (MLR), and the need to maintain member and employer satisfaction grow, COB can be an area of substantial savings and operational efficiency. Determining the correct order of benefits swiftly, accurately, and comprehensively can help plans in a number of ways: avoiding increased medical expenses, reducing administrative burden, and decreasing member dissatisfaction and provider abrasion.