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Webinar: Enhancing member engagement and communication

Author Leah Dewey

Technology enhancements are transforming the healthcare landscape, but with these new improvements, health plans still face the ongoing challenge of effectively engaging with their members—especially amidst the new regulations from the Centers for Medicare & Medicaid Services (CMS). From recent requirements for mid-year benefits notices to the introduction of the Excellent Health Outcomes for All (EHO4all) program and updates impacting dual-eligible Special Needs Plans (D-SNPs), the need for strategic, multi-channel communication has never been greater.

About the Author

Leah Dewey is an experienced leader in population health, clinical strategy, product development, and value-based outcomes. As vice president of clinical and consumer engagement operations, she drives product value for Cotiviti’s Consumer Engagement and Population Health solutions. Leah is focused on improving healthcare outcomes by leveraging data and insights to drive closure in care gaps, improve consumer quality, and move population health across various cohorts and cultures.

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