Elevating member experience with a structured approach to HEDIS gap closure
Improving HEDIS® and quality outcomes are a top priority for health plans to understand the care their members receive for acute and chronic conditions and to evaluate outcome performance. Patient-centered approaches are critical for health plans to encourage preventive screenings, reduce readmissions, and improve overall health. Join us as we explore best practices on how health plans can package HEDIS measures for optimal member engagement while continuing to address social risk factors, reduce member abrasion, and evaluate success.
Watch our session from the Cotiviti Client Conference 2025 (CCC25) and learn:
- How to leverage quality data to drive member engagement and gap closures
- Best practices for member engagement and provider connections
- How one health plan drives gap closure throughout the year to improve their quality scores
Presenters
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Charmaine Bartholomew |
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Leah Dewey |
HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).